Survey Information
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Best Christian Workplaces

Survey Administrative Checklist

1.   Register.

The Best Christian Workplaces survey is administered in the US and Canada in the spring and fall.

Best Workplaces - Independent Survey is administered throughout the year; results are eligible for the "Best Workplaces" project.

Registration should be completed by the person who will serve as the Project Coordinator (PC) for your survey. The PC will be your organization's representative to monitor the survey process and will act as a liaison with BCWI regarding questions from your employees. We recommend that you obtain the commitment and involvement of your senior leadership before registering.

2.   Personalize. After registering and paying for the survey, you will receive an email instructing you to configure your survey. To do so, log into your organization’s administrative site with your email and the password you set up during registration. Once logged in, click on the link to survey configuration and complete two tasks:

       List your organization’s departments for the report breakdown (up to 30). You may list any department or division within your organization that would be easily recognizable by your employees and that would provide you the most value in evaluating your employee response. Generally, listing departments or divisions consistent with your organizational structure is of the most value. This list is especially valuable for organizations above 50 full time employees. Each division must have at least 5 respondents for the results to be reported in the department breakdowns. This is to protect the anonymity of your employees taking the survey.

       List up to five customized questions for your organization (optional). Customized question results will be included in your reports but will not be compared to any benchmark.

3.   Communicate Instructions to Employees. Before the start date of the survey, it is best to discuss the project with your executive team and inform your employees about the upcoming survey. For your convenience, a powerpoint presentation to help you understand the survey process can be downloaded by clicking here for Best Christian Workplaces US Survey, here for Best Christian Workplaces US Schools (K-12) Survey, here for Best Christian Workplaces Canada Survey or here for Best Christian Workplaces Independent Survey. We suggest beginning with a public announcement from your CEO or President. In addition, you will receive an email shortly before the start date providing instructions to begin the survey, and a letter to send to all employees. The letter will include a link to the web site for the survey, and an access code unique to your organization.

4.   Complete your Organization Profile. The organization profile can be accessed from the administrative site and should be completed concurrently with the employee survey. The form is designed so that you do not have to complete the entire profile in one session, but you can save it and continue later if needed. The Organization Profile provides information on policies, procedures, benefits, mission, vision and financial results. Although most of the profile can be completed by a senior HR person, information from other parts of the organization may be required. This profile should take 30 to 45 minutes to fill out, plus time to research answers to the questions.

5.   Monitor participation and progress of the survey by logging in to the web site. Your Administrative Checklist page provides daily updates on the number of surveys completed. If you configured your survey with departments or divisions, you will also be able to monitor the progress of each division.

6.   Encourage all employees to complete the survey. In addition to your public announcement to kick-off your survey, it is a good idea to provide some incentive for completing the survey. Rewarding people with a small gift when they have completed the survey works well in some organizations. Showing the surveys completed by department may spur people to complete the survey as well. We recommend that you do not require completion by everyone. Such action may turn this into a negative task and affect your results.

7.   Review Reports. After survey completion and when notified the reports are ready to download, log-in to your admin page and click on Reporting Center to view a sample report and fill out the order form to request your reports. You then have the option to download available reports, order additional reports and sign up for next year's survey. After clicking on Proceed to Checkout, you will return to the previous page; click on the link to download the basic report (now active) and save the file to your harddrive. To view the report, open excel, locate the saved report, and open.

If you ordered the Comprehensive Report, it will be ready in three weeks. You will be notified when the report is available to download at which point you can return to your admin page to download the report. Click on the Download Comprehensive Report. The report will download in Microsoft Excel format. Save the report to your hard drive for future use then navigate through the many features linked in the report.

8.   Develop Improvement Plans. Examine your reports with the executive team and develop plans to improve your workplace. These reports are designed for high value and ease of use. We believe the reports are the perfect tool to identify areas needing improvement and to provide indications on what to do next. However, if you are unsure what the reports and your employees are telling you, or you would just like a professional opinion on your results, please contact us. Occasionally a more thorough examination of the issues or additional guidance on involving employees in the solution is in order.

9.   Share Results with Employees. As soon as you have seen the results make the Dimension Summary and list of top 10, bottom 10 pages available to all employees.

10.   Communicate Results to Employees. Share the plans with your employees. It is best to include employees as much as possible in developing plans for improvment. Again, if you need assistance on how best to involve employees, please contact us.